How the Crosslane Group are responding to Coronavirus (COVID-19

With the Coronavirus (COVID-19) situation developing quickly, we believe it’s important to be transparent about how the Crosslane Group is responding to the outbreak.


As always, our top priority is the health, safety and wellbeing of our employees and of the communities we serve, including our student residents, our partners and the wider public, while supporting our clients to ensure we continue to provide business continuity.


Following advice and guidance provided by the UK Government we have taken necessary action within our business to help reduce the spread and impact of the virus. This includes social distancing measures to protect our employees. Our office in Manchester is now closed with employees working from home where possible and we have stopped unnecessary travel. We expect this to present some challenges for us to continue to provide our usual high level of service, but we are doing our best in unprecedented circumstances and we ask you bear with us whilst we adjust our working practises in an attempt to continue to provide business as usual. We will be conducting video and conference calls through platforms such as Microsoft Teams, Zoom, Skype and WhatsApp to stay in touch.


Our risk management and business continuity Response Team are meeting regularly to monitor the situation closely to determine what actions to take. We will continue to work closely with our employees, customers, partners and suppliers and offer additional support wherever possible.


Given how rapidly the outbreak is evolving, we will be monitoring our approach to ensure the health and safety of our employees and communities. The information provided is reflective of government guidelines as of 19th March 2020. We will update this post accordingly to reflect any fundamental changes to our plan.


We remain fully operational and will continue to provide our full service throughout this period. If you have any queries or concerns, please do not hesitate to contact us.


The Crosslane Group